Your Customers, Our Service
Outsource your customer service to our young team with big hearts! Let our tech-savvy crew craft bespoke solutions and be a lighthouse for your valued customers.
Work with Us
Lumapi Sdn Bhd is a customer service outsourcing company founded in Kuala Lumpur, Malaysia, in 2024. We aim to support businesses with their customer service needs. Our clients are fast-growing companies seeking to transition or establish their customer service operations to modern digital touchpoints.
We help solve problems around rostering, manpower, and technological challenges, offering simple, reliable, and fuss-free customized solutions.
Our Concept
“Rumah Api” means lighthouse in Malay. Like a lighthouse guiding ships, we aim to help your customers towards satisfaction and loyalty.
“Lux” and “Lumen” symbolize clarity and enlightenment in Latin. We aim to illuminate your path to success with fulfilling customer interactions. Let us brighten your way forward.
In Malay, “Api” means fire, representing our energy and passion. We hope to ignite change, serving your customer service needs with enthusiasm and cutting-edge technology.
Our Services
Stay connected across all platforms! From phone calls to social media, we’re ready to assist your customers wherever they are.
We’ll craft strategies to keep your customers happy and coming back. Let’s boost satisfaction and loyalty together!
Customized solutions just for you. We’ll tweak processes or create new ideas to make your business shine!
Our Strengths
Testimonials
Lumapi transformed our customer service. Their innovative, personalized approach and dynamic team made a huge difference. Highly recommended!
Big thanks to Lumapi for seriously boosting our customer service game! Their team is quick, helpful, and always friendly.
Join Us Today!
